We asked our customers if we could improve our service...
Mrs D Lambert "No changes we felt fairly dealt with by good & friendly people."
"Now here's an email you wouldn't be expecting. We bought this Fiat Punto from you in September 2001 not expecting it to last many years and the thing is, it's still going strong. We had a special day on Sunday when it clocked 100,000 miles. How about that? Overall they do not receive good plaudits but this one has been quite fantastic. what makes it even more surprising is that in over 20 years it has never failed to start or left us by the roadside and it has only had 1 garage service (after 14 years I thought I'd treat it). I am not a mechanic but have just done the basic stuff and consumables. It had the second timing belt change 2 years ago. Other than a few minor issues that's it. And it all still works and runs sweetly even now. It is still fun to drive and I loved it more when in 2017 the Which magazine voted this model the 'worst car in any class'. Anyway, I still hope to get a few more years with it - we'll see. Over 20 years with the same owner... So, thank you again."
Ms L Miller "I paid 24 hours in advance but because the bank took a couple of hours extra (even though the money had gone through) I couldn't pick my car up."
Mr J Slater "I live in Bradford West Yorkshire, to get the model and at the price you offered I saved over £8k on a car with 1000 miles on the clock and 3 months old. I couldn't get that anywhere near where I live. Your service was excellent and well worth 2 round trips of over 400 miles each time."
Mrs P Owen "None. You have got it spot on, Great salesman too, wee done."
Mr M Cowan "No. Perfect approach by sales staff."
Mrs S Taylor "5 star. Very happy with my car and the service I received from start to finish. Many thanks."
Miss J.Dallibar "Is there any aspect of our sales process that you would like to see improved no matter how small? No, everything went well."
Mrs K Ellett "Changing private number plate took longer than we thought."
Mr D Philp "Very happy with the service I received . Will contact you again next time I look to renew my car."
We asked our customers if we could improve our service...
"No changes we felt fairly dealt with by good & friendly people."
"Now here's an email you wouldn't be expecting. We bought this Fiat Punto from you in September 2001 not expecting it to last many years and the thing is, it's still going strong. We had a special day on Sunday when it clocked 100,000 miles. How about that? Overall they do not receive good plaudits but this one has been quite fantastic. what makes it even more surprising is that in over 20 years it has never failed to start or left us by the roadside and it has only had 1 garage service (after 14 years I thought I'd treat it). I am not a mechanic but have just done the basic stuff and consumables. It had the second timing belt change 2 years ago. Other than a few minor issues that's it. And it all still works and runs sweetly even now. It is still fun to drive and I loved it more when in 2017 the Which magazine voted this model the 'worst car in any class'. Anyway, I still hope to get a few more years with it - we'll see. Over 20 years with the same owner... So, thank you again."
"I paid 24 hours in advance but because the bank took a couple of hours extra (even though the money had gone through) I couldn't pick my car up."
"I live in Bradford West Yorkshire, to get the model and at the price you offered I saved over £8k on a car with 1000 miles on the clock and 3 months old. I couldn't get that anywhere near where I live. Your service was excellent and well worth 2 round trips of over 400 miles each time."
"None. You have got it spot on, Great salesman too, wee done."
"No. Perfect approach by sales staff."
"5 star. Very happy with my car and the service I received from start to finish. Many thanks."
"Is there any aspect of our sales process that you would like to see improved no matter how small? No, everything went well."
"Changing private number plate took longer than we thought."
"Very happy with the service I received . Will contact you again next time I look to renew my car."