We asked our customers if we could improve our service...
Mrs B Hall "5 Star. Thank you Adam for looking after me throughout the whole process of buying my new Mini Countryman. I was very impressed with the service you provided."
Miss A O'Sullivan "Returned to see John Dunne to purchase my fifth car from MJA. Always delighted with the service I receive. Simon Mann assisted John with this purchase and was friendly and I felt valued by both of them."
Mr K Murray "Everyone very professional."
Mrs K Adams "Nigel went beyond the call of duty delivering the car to our home address in West Sussex on a Sunday morning when the finance company couldn't transfer the funds on the Saturday. Through no fault of his own, Nigel excelled - an asset to your business! Our little Fiat 500 was superbly prepared and faultless. A pleasure to do business with you. Thank you!"
Mrs R Chambers "No - all very good."
Mr S Greathurst "Cant't think of anything to improve, very happy with service received."
Mrs R Bevan "5 Star. This was the third time back to you for a car. I have been impressed with the service provided each time. This time I was particularly impressed by the fact a driver was sent to get a car from another branch - it was no trouble."
Mr M Dommett "No - it was all very good."
Mr T Wright "5 Star. Excellent service."
Mr J Cox "4 Star. Gary at Guildford was great, he was very patient with me as I was unsure whether to proceed with the sale, he was very helpful and and made the whole affair go very smoothly, a great asset to you company. However I must express my disappointment at after spending over £16000 I was supplied with only one key for my new car. I didn't expect to have to have the expense of buying a spare. This I feel MJA should have supplied. MJA response; Mr Cox, I am sorry your car was supplied with one key and glad you are now happy that MJA have arranged for a second key to be supplied and contributed towards the cost. I hope you enjoy you new car."
We asked our customers if we could improve our service...
"5 Star. Thank you Adam for looking after me throughout the whole process of buying my new Mini Countryman. I was very impressed with the service you provided."
"Returned to see John Dunne to purchase my fifth car from MJA. Always delighted with the service I receive. Simon Mann assisted John with this purchase and was friendly and I felt valued by both of them."
"Everyone very professional."
"Nigel went beyond the call of duty delivering the car to our home address in West Sussex on a Sunday morning when the finance company couldn't transfer the funds on the Saturday. Through no fault of his own, Nigel excelled - an asset to your business! Our little Fiat 500 was superbly prepared and faultless. A pleasure to do business with you. Thank you!"
"No - all very good."
"Cant't think of anything to improve, very happy with service received."
"5 Star. This was the third time back to you for a car. I have been impressed with the service provided each time. This time I was particularly impressed by the fact a driver was sent to get a car from another branch - it was no trouble."
"No - it was all very good."
"5 Star. Excellent service."
"4 Star. Gary at Guildford was great, he was very patient with me as I was unsure whether to proceed with the sale, he was very helpful and and made the whole affair go very smoothly, a great asset to you company. However I must express my disappointment at after spending over £16000 I was supplied with only one key for my new car. I didn't expect to have to have the expense of buying a spare. This I feel MJA should have supplied. MJA response; Mr Cox, I am sorry your car was supplied with one key and glad you are now happy that MJA have arranged for a second key to be supplied and contributed towards the cost. I hope you enjoy you new car."