We asked our customers if we could improve our service...
Mrs C Duckworth "No, you, John and others all brilliant."
Mr D Joslyn "No. Please don't change any part of sales team."
Mrs S Sayers "5 star. I am a returning customer to the Guildford branch and was delighted to see they still give a 5 star service. I test drove the car and Peter went through all the workings/controls on the new car. Excellent service all round, I would thoroughly recommend."
Mr N Mottram "I found Gary very approachable and knowledgeable - all other staff were helpful."
Mr P Eaton "No, you seem to be doing everything as it should be done when selling cars."
Mr D Boswell "Just wanted to drop you a quick note to say thank you for the excellent service you provided me during the course of purchasing my new car. I am absolutely delighted with it and would happily recommend yourself and MJA."
Mrs S Shore "Gary was an amazing salesman. It was very caring and talked me through everything, even on the test drive. He doesn't need to change anything. Five star"
Mr D Green "Peter was excellent, this was the fourth car I have purchased from you and every time the service, staff and cars have been superb."
Mr D Marchant "5 Star. I've had some pretty bad experiences with car dealers in the past, they seemed to be type cast. However my dealings with John and Lewis at Guildford has restored my faith in the motor trade. They were both extremely helpful, without being pushy and were both in good humor, I left with my Ford Focus with no questions still to ask. A thoroughly good experience throughout."
Mr D Sadler "5 Star. We purchased a car that we encountered problems with. I contacted MJA and was dealt with by John Dunne. I received absolutely fantastic customer service. I was able to get another car deal and a new car. The red carpet was rolled out and the whole deal was dealt with very quickly with no fuss. John Dunne was brilliant and very helpful."
We asked our customers if we could improve our service...
"No, you, John and others all brilliant."
"No. Please don't change any part of sales team."
"5 star. I am a returning customer to the Guildford branch and was delighted to see they still give a 5 star service. I test drove the car and Peter went through all the workings/controls on the new car. Excellent service all round, I would thoroughly recommend."
"I found Gary very approachable and knowledgeable - all other staff were helpful."
"No, you seem to be doing everything as it should be done when selling cars."
"Just wanted to drop you a quick note to say thank you for the excellent service you provided me during the course of purchasing my new car. I am absolutely delighted with it and would happily recommend yourself and MJA."
"Gary was an amazing salesman. It was very caring and talked me through everything, even on the test drive. He doesn't need to change anything. Five star"
"Peter was excellent, this was the fourth car I have purchased from you and every time the service, staff and cars have been superb."
"5 Star. I've had some pretty bad experiences with car dealers in the past, they seemed to be type cast. However my dealings with John and Lewis at Guildford has restored my faith in the motor trade. They were both extremely helpful, without being pushy and were both in good humor, I left with my Ford Focus with no questions still to ask. A thoroughly good experience throughout."
"5 Star. We purchased a car that we encountered problems with. I contacted MJA and was dealt with by John Dunne. I received absolutely fantastic customer service. I was able to get another car deal and a new car. The red carpet was rolled out and the whole deal was dealt with very quickly with no fuss. John Dunne was brilliant and very helpful."