We asked our customers if we could improve our service...
Mrs J Slade "5 Star. The customer service I received from John Turner and the team at Walton was excellent. John really helped me to make the right decision but without any pressure. I am delighted with my lovely Juke and grateful to Matt for introducing me to MJA. Thank you so much."
Mr P Traynor "All staff I dealt with friendly & efficient."
Mrs J Barham "Pleasant and knowlegable staff. Very helpful but no real hard sell - pleasant change compared to some of the garages we visited!"
Mrs B Hall "5 Star. Thank you Adam for looking after me throughout the whole process of buying my new Mini Countryman. I was very impressed with the service you provided."
Mr M John "A big thank you to Tony. I didn't realise buying a car was that easy until I meat Tony and he dealt with everything. We looked at the car Sunday and drove it away 5 days later. Superb value for money and a very professional service. I will definitely do business with them again."
Ms C Marchant "No it was excellent service beginning to end."
Mr E Bradnock "None. Very Good."
Mr J Cox "4 Star. Gary at Guildford was great, he was very patient with me as I was unsure whether to proceed with the sale, he was very helpful and and made the whole affair go very smoothly, a great asset to you company. However I must express my disappointment at after spending over £16000 I was supplied with only one key for my new car. I didn't expect to have to have the expense of buying a spare. This I feel MJA should have supplied. MJA response; Mr Cox, I am sorry your car was supplied with one key and glad you are now happy that MJA have arranged for a second key to be supplied and contributed towards the cost. I hope you enjoy you new car."
Mr F Iggulden "I think the sales process is good."
Mr R Hoy "Very good service, fast efficient and car well presented."
We asked our customers if we could improve our service...
"5 Star. The customer service I received from John Turner and the team at Walton was excellent. John really helped me to make the right decision but without any pressure. I am delighted with my lovely Juke and grateful to Matt for introducing me to MJA. Thank you so much."
"All staff I dealt with friendly & efficient."
"Pleasant and knowlegable staff. Very helpful but no real hard sell - pleasant change compared to some of the garages we visited!"
"5 Star. Thank you Adam for looking after me throughout the whole process of buying my new Mini Countryman. I was very impressed with the service you provided."
"A big thank you to Tony. I didn't realise buying a car was that easy until I meat Tony and he dealt with everything. We looked at the car Sunday and drove it away 5 days later. Superb value for money and a very professional service. I will definitely do business with them again."
"No it was excellent service beginning to end."
"None. Very Good."
"4 Star. Gary at Guildford was great, he was very patient with me as I was unsure whether to proceed with the sale, he was very helpful and and made the whole affair go very smoothly, a great asset to you company. However I must express my disappointment at after spending over £16000 I was supplied with only one key for my new car. I didn't expect to have to have the expense of buying a spare. This I feel MJA should have supplied. MJA response; Mr Cox, I am sorry your car was supplied with one key and glad you are now happy that MJA have arranged for a second key to be supplied and contributed towards the cost. I hope you enjoy you new car."
"I think the sales process is good."
"Very good service, fast efficient and car well presented."