We asked our customers if we could improve our service...
Mr G Moore "John the salesman was excellent, good to his word, outstanding local business. Would recommend any other potential car buyer."
Miss H Woloszyn "Not at all I was very happy with the sales process . The salesman worked hard to get the finance for me."
Mr N Cast "None. Very good, reliable company."
Mr T Neaser "Very good as normal. Tony Brown very good & everyone friendly."
Mr C Pace "Very professional staff in particular Nigel, polite and patient, knowledgable and extremely helpful."
Mr S Dixon "5 Star. Very helpful staff with no selling pressure and a great selection of quality cars."
Mr J Cox "4 Star. Gary at Guildford was great, he was very patient with me as I was unsure whether to proceed with the sale, he was very helpful and and made the whole affair go very smoothly, a great asset to you company. However I must express my disappointment at after spending over £16000 I was supplied with only one key for my new car. I didn't expect to have to have the expense of buying a spare. This I feel MJA should have supplied. MJA response; Mr Cox, I am sorry your car was supplied with one key and glad you are now happy that MJA have arranged for a second key to be supplied and contributed towards the cost. I hope you enjoy you new car."
Mrs R Bevan "5 Star. This was the third time back to you for a car. I have been impressed with the service provided each time. This time I was particularly impressed by the fact a driver was sent to get a car from another branch - it was no trouble."
Mrs K Hurley "No - not too pushy, just helpful, thanks!"
Mrs V Burton "Previously dealt with MJA. Stuart at Hersham very helpful"
We asked our customers if we could improve our service...
"John the salesman was excellent, good to his word, outstanding local business. Would recommend any other potential car buyer."
"Not at all I was very happy with the sales process . The salesman worked hard to get the finance for me."
"None. Very good, reliable company."
"Very good as normal. Tony Brown very good & everyone friendly."
"Very professional staff in particular Nigel, polite and patient, knowledgable and extremely helpful."
"5 Star. Very helpful staff with no selling pressure and a great selection of quality cars."
"4 Star. Gary at Guildford was great, he was very patient with me as I was unsure whether to proceed with the sale, he was very helpful and and made the whole affair go very smoothly, a great asset to you company. However I must express my disappointment at after spending over £16000 I was supplied with only one key for my new car. I didn't expect to have to have the expense of buying a spare. This I feel MJA should have supplied. MJA response; Mr Cox, I am sorry your car was supplied with one key and glad you are now happy that MJA have arranged for a second key to be supplied and contributed towards the cost. I hope you enjoy you new car."
"5 Star. This was the third time back to you for a car. I have been impressed with the service provided each time. This time I was particularly impressed by the fact a driver was sent to get a car from another branch - it was no trouble."
"No - not too pushy, just helpful, thanks!"
"Previously dealt with MJA. Stuart at Hersham very helpful"