We asked our customers if we could improve our service...
Mrs V Coupe "Everything is great."
Mr T Henniker-Parker "No, we were looked after very well."
Mr J Grant "Sales approach very good. Well informed staff, help but no high pressure."
Mrs R Bevan "5 Star. This was the third time back to you for a car. I have been impressed with the service provided each time. This time I was particularly impressed by the fact a driver was sent to get a car from another branch - it was no trouble."
Mr S Leo "Thanks for delivering the car in such mint condition with all the required documents and spare key. I have been very happy with your service and also Brian for handling this transaction so well."
Miss J.Dallibar "Is there any aspect of our sales process that you would like to see improved no matter how small? No, everything went well."
Miss C Sanderson "From start to finish I was well looked after, given all the information I requested so I could pick the car that was right for me. 10/10!!"
Mr G Pont "Sales process very good."
Mr P Linaker "A bit belatedly just wanted to report got home safely and have now had chance to set up the satnav and my phone, but not had much chance to drive it much further due to lockdown. Will fill in the form you gave me once I have done a little more, but so far very pleased with it. I also wanted to express my thanks for the way you dealt with my original approach and your promptness in dealing with any queries along the way. The final speeding up of the preparation which allowed me to collect on Tuesday rather than wednesday following the lockdown announcement was particularly helpful."
Mr P Clayton "None, Tony Brown was fantastic in guiding us through the whole process."
We asked our customers if we could improve our service...
"Everything is great."
"No, we were looked after very well."
"Sales approach very good. Well informed staff, help but no high pressure."
"5 Star. This was the third time back to you for a car. I have been impressed with the service provided each time. This time I was particularly impressed by the fact a driver was sent to get a car from another branch - it was no trouble."
"Thanks for delivering the car in such mint condition with all the required documents and spare key. I have been very happy with your service and also Brian for handling this transaction so well."
"Is there any aspect of our sales process that you would like to see improved no matter how small? No, everything went well."
"From start to finish I was well looked after, given all the information I requested so I could pick the car that was right for me. 10/10!!"
"Sales process very good."
"A bit belatedly just wanted to report got home safely and have now had chance to set up the satnav and my phone, but not had much chance to drive it much further due to lockdown. Will fill in the form you gave me once I have done a little more, but so far very pleased with it. I also wanted to express my thanks for the way you dealt with my original approach and your promptness in dealing with any queries along the way. The final speeding up of the preparation which allowed me to collect on Tuesday rather than wednesday following the lockdown announcement was particularly helpful."
"None, Tony Brown was fantastic in guiding us through the whole process."