SUNBURY 01932 721000
WALTON 01932 234000
MJA CAR SALES Privacy Policy
MJA Car Sales respects the privacy of every individual who visits its dealerships and Web Sites and any information collected about you will be used to firstly fulfill any service you might request and secondly improve how as a company we serve you. We do this by making appropriate use of the information.
This information will not be sold or disclosed to anyone outside of MJA Car Sales, its affiliated or associated companies, its agencies, dealers or licensees, and other companies with which MJA Car Sales has arranged services for your benefit. It will be treated in accordance with the relevant legal provisions concerning data protection and may be initially stored and processed inside or outside the European Union anywhere in the world.
You have the right as an individual to find out what information we hold about you and make corrections if necessary; you also have the right to ask us to not use the information. We will make all practical efforts to respect your wishes. However certain legislation, especially related to safety issues or financial regulation might prevent this.
The personal information we collect and use
Collecting this information will help MJA Car Sales to achieve the following;
- To make the Site easier for you to use by not having to enter information more than once.
- Help us to provide information faster.
- To help us create content more relevant to you.
- To help you quickly find services or information available from MJA Car Sales
- Using information to make improvements to the Site.
- Assessing general trends within the Web Site and its use.
- To alert you to new products, special offers, updated information and other new services that MJA Car Sales considers to be of interest to you. Where you have given us your permission we might authorise other companies to contact you directly.
What information might be collected by MJA Car Sales
At MJA Car Sales, we intend to give you as much control as possible over your personal information. In general, you may be able to visit MJA Car Sales on the Web without telling us who you are or revealing any information about yourself. There are times, however, when we may need information from you, such as your name and address driving license bank details when you wish to make a purchase. It is our intent to let you know before we collect information from you.
Even before registration we will collect anonymous information about how you have used the Web Site. This is a common standard procedure for any Web Site on the Internet. The information collected does not personally identify you but may be helpful to us for marketing purposes or improving the services we offer.
How will MJA collect and store this information
Information is stored in a secure environment protected by a combination of physical and technical measures. There is no general public access to this information. In addition to directly providing information to our Web Site, you might also provide Personal Information through e-mail exchanges. The Privacy Policy does not cover this type of transfer of your Personal Information. You should always be careful when distributing your Personal Information in this manner.
How long will MJA store this information
MJA Car Sales will store this information in a secure and protected environment for as long as we believe it will better help us to understand how we can serve you, and respect your wishes. In addition legislation might oblige us to store this information for a certain period of time e.g. for tax purposes we will hold your information for a minimum of 6 years.
What are cookies
There is a technology called "cookies" which can be used to provide you with tailored information from a Web Site. A cookie is an element of data, a file which is nothing but a line of text that a Web Site can send to your browser, which may then store it on your system. Some pages use cookies so that we can better serve you when you return to our Site. For example a cookie might help you to avoid having to re-enter data you have given us before.
You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it.
How to contact us
Contact the Data Controller at
MJA Limited 9 Cheam Road Ewell Surrey KT17 1SP
Complaints
If you have any complaints about how we process your personal data, please contact us at MJA plc 1 Cleveland Close, Walton on Thames KT12 1RB or info@mjacarsales.co.uk, and we will do our best to resolve them.
If you remain dissatisfied, you may contact the Information Commissioner's Office by writing to it at Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, telephoning 0303 123 1113 or 01625 545745, sending a fax to 01625 524510, or by completing the online email message form at https://ico.org.uk/global/contact-us/email/ or the online complaints form at https://ico.org.uk/concerns/handling/.
We asked our customers if we could improve our service...
"Brilliant service provided by Rob, professional from start to finish! Would definitely recommend MJA to anyone in the second hand car market."
"A pleasure to purchase my 4th car from MJA, excellent service, Matt was most helpful answering all my queries, helping me in my choice of car, from fitting 3 car seats in to finance, part exchange, new car tax, refund for old car tax and a thorough safety check on the new car purchased. Great work Matt. Thank you."
"No. All went very well, Nigel was very friendly and helpful. Will use MJA in the future."
"Pleasant and knowlegable staff. Very helpful but no real hard sell - pleasant change compared to some of the garages we visited!"
"So pleased with MJA's service and help during the Covid lockdown. Although my wife and myself are isolating we still needed to purchase a new vehicle and so with the help of Will Sturt we were able to choose a vehicle unseen from MJA's website and have it delivered to our home address under no obligation to accept unless absolutely satisfied. The vehicle arived as promised and we are delighted. Once again many thanks to Will and also Simon for all their help."
"5 Star. Was very pleased with the service I received and the staff so friendly. Will recommend friends to buy a car from you when they need one. Nigel explained everything I asked about the car clearly."
"This is to inform you that a good friend of ours recently purchased a car from MJA Walton and was so delighted with the service she received that she recommended the company to us. We have to agree that the non intrusive approach to sales is a breath of fresh air. Everyone whom we have spoken to has been helpful, efficient and polite. We thank you for your help and commitment to a good service."
"Good Afternoon. Just wanted to say thank you for all your help with my new car. I absolutely love it and the service has been amazing."
"hi car as described no pressure to buy very good price ..very well looked after by JAMES never had such a good car buying experience many thanks to the team at guilford regards les bradley"
"None. Your staff were very professional and pulled out all the stops to ensure we could take our new car that day which meant we did not need to make another long journey from South Wales. Please pass on our thanks."