4th July 2024
Dear Customer,
We regret to inform you that due to retirement MJA is now closed.
Manufacturer Warranty
If you purchased a car in the last few months and have a warranty issue, please check if it is covered under the manufacturer’s warranty.
If it is, please ensure you have followed the manufacturer’s schedule for inspection and servicing.
If so, contact the local main dealer for assistance.
AutoTrust Warranty:
For those of us with an AutoTrust warranty, ensure you have adhered to the manufacturer’s schedules for inspections and servicing then;
Take your vehicle to a VAT registered dealership and ask them to contact the warranty department on 0344 573 8002 with the following information:
• The warranty number (shown on the policy schedule)
• Your vehicle registration number
• The date the part failed and the vehicle’s mileage at that time
• A detailed estimate of the repair costs
Please ensure no work is carried out until authorisation has been given by AutoTrust Warranty.
If you have experienced a mechanical breakdownthat requires assistance, call 0344 573 8149
For any further advice or warranty queries, please contact:
David Muggleton, an independent warranty adviser, at 07836 769 216.
Regards,
MJA Car Sales
We asked our customers if we could improve our service...
"No, keep up the good work."
"Just a short note to say many thanks for the time you spent showing us the car & negotiating the price for us. We are very pleased with the car, it is the best we could find for our budget. We have bought a number of cars from MJA over a 22 year time period and we have always been pleased with the customer service and advice we have received."
"Bought a lovely blue qashqai from these guys last week. Excellent customer care and not too pushy. The salesman James was great and dealt with all of our concerns even following up 2 days after the sale to see how we were enjoying our new car. All in all and great experience and I highly recommend these guys."
"Not really. All went well."
"Sales process was good, clear & consise - staff very professional."
"Great service from Stuart, answered all our questions and made long distance sale quick and easy...."
"No - however I would like to commend Simon Mann for his excellent customer service."
"5 out of 5 stars - Very helpful"
"hi car as described no pressure to buy very good price ..very well looked after by JAMES never had such a good car buying experience many thanks to the team at guilford"
"Not sure how to leave a review but I just wanted to say I bought a car two years ago from you and it's still fantastic. Absolutely thrilled still running very nicely, no repairs needed. I've had such bad experiences with cars and can't afford repairs a lot of the time so again thank you."