We asked our customers if we could improve our service...
Ms K Randall "A pleasure to deal with, before, during and after the sale. Thank you."
Ms A Knowles "Lovely friendly salesman (Patrick). Very helpful."
Mr S Hurrion "Service from saleman was excellent."
Mr J Cox "4 Star. Gary at Guildford was great, he was very patient with me as I was unsure whether to proceed with the sale, he was very helpful and and made the whole affair go very smoothly, a great asset to you company. However I must express my disappointment at after spending over £16000 I was supplied with only one key for my new car. I didn't expect to have to have the expense of buying a spare. This I feel MJA should have supplied. MJA response; Mr Cox, I am sorry your car was supplied with one key and glad you are now happy that MJA have arranged for a second key to be supplied and contributed towards the cost. I hope you enjoy you new car."
Miss E West "5 Star. Received brilliant customer service from Simon, he's really lovely, funny, down to earth, professional and full of knowledge, we can't thank him enough!! We love the car and would definitely buy through MJA Again."
Mrs J Hardacre "Not at all. Very helpful and personable sales staff."
Ms A Hughes "5 Star. John was busy so I got a technical handover from Dave and then Matt took over and did the test drive (with a great sense of humour) and the paperwork. John all was done and OK. Great teamwork and impressive. Thank you as I had driven a long way."
Mrs S McCormack "Very happy with the service received and the new car. Thank you very much to Matt and the team."
Mr R Kennison "No. Purchasing from MJA was very simple."
Mr F Felix "5 Star. I had a very good experience with MJA when I was looking for a car last week. They took the time to show me around and in the end I did a test drive in a car and bought it afterwards. Admin/paperwork was to the point and the staff very friendly."
We asked our customers if we could improve our service...
"A pleasure to deal with, before, during and after the sale. Thank you."
"Lovely friendly salesman (Patrick). Very helpful."
"Service from saleman was excellent."
"4 Star. Gary at Guildford was great, he was very patient with me as I was unsure whether to proceed with the sale, he was very helpful and and made the whole affair go very smoothly, a great asset to you company. However I must express my disappointment at after spending over £16000 I was supplied with only one key for my new car. I didn't expect to have to have the expense of buying a spare. This I feel MJA should have supplied. MJA response; Mr Cox, I am sorry your car was supplied with one key and glad you are now happy that MJA have arranged for a second key to be supplied and contributed towards the cost. I hope you enjoy you new car."
"5 Star. Received brilliant customer service from Simon, he's really lovely, funny, down to earth, professional and full of knowledge, we can't thank him enough!! We love the car and would definitely buy through MJA Again."
"Not at all. Very helpful and personable sales staff."
"5 Star. John was busy so I got a technical handover from Dave and then Matt took over and did the test drive (with a great sense of humour) and the paperwork. John all was done and OK. Great teamwork and impressive. Thank you as I had driven a long way."
"Very happy with the service received and the new car. Thank you very much to Matt and the team."
"No. Purchasing from MJA was very simple."
"5 Star. I had a very good experience with MJA when I was looking for a car last week. They took the time to show me around and in the end I did a test drive in a car and bought it afterwards. Admin/paperwork was to the point and the staff very friendly."