We asked our customers if we could improve our service...
Mr R Graham "Helpful, friendly staff. Nothing was too much trouble. Lovely car."
Mr J Cox "4 Star. Gary at Guildford was great, he was very patient with me as I was unsure whether to proceed with the sale, he was very helpful and and made the whole affair go very smoothly, a great asset to you company. However I must express my disappointment at after spending over £16000 I was supplied with only one key for my new car. I didn't expect to have to have the expense of buying a spare. This I feel MJA should have supplied. MJA response; Mr Cox, I am sorry your car was supplied with one key and glad you are now happy that MJA have arranged for a second key to be supplied and contributed towards the cost. I hope you enjoy you new car."
Mr N Mottram "I found Gary very approachable and knowledgeable - all other staff were helpful."
Mr F Felix "5 Star. I had a very good experience with MJA when I was looking for a car last week. They took the time to show me around and in the end I did a test drive in a car and bought it afterwards. Admin/paperwork was to the point and the staff very friendly."
Mr S Greathurst "Cant't think of anything to improve, very happy with service received."
Mr K Neale "This is my 3rd car from MJA and my parents have bought their last 7 cars from them over the last 15 years. The entire team are professional, knowledgable and great to do business with. If you are in the market for a relatively new car, and want to get a first raye vehicle and after sales service, you simply cannot go wrong with MJA."
Ms S Spencer "No, I was delighted with Nigel. Absolutely the best!!"
Mr N Mobbs "No. Good 'No Pressure' service."
Mrs P Owen "None. You have got it spot on, Great salesman too, wee done."
We asked our customers if we could improve our service...
"Helpful, friendly staff. Nothing was too much trouble. Lovely car."
"4 Star. Gary at Guildford was great, he was very patient with me as I was unsure whether to proceed with the sale, he was very helpful and and made the whole affair go very smoothly, a great asset to you company. However I must express my disappointment at after spending over £16000 I was supplied with only one key for my new car. I didn't expect to have to have the expense of buying a spare. This I feel MJA should have supplied. MJA response; Mr Cox, I am sorry your car was supplied with one key and glad you are now happy that MJA have arranged for a second key to be supplied and contributed towards the cost. I hope you enjoy you new car."
"Sales persons friendly & helpful."
"I found Gary very approachable and knowledgeable - all other staff were helpful."
"5 Star. I had a very good experience with MJA when I was looking for a car last week. They took the time to show me around and in the end I did a test drive in a car and bought it afterwards. Admin/paperwork was to the point and the staff very friendly."
"Cant't think of anything to improve, very happy with service received."
"This is my 3rd car from MJA and my parents have bought their last 7 cars from them over the last 15 years. The entire team are professional, knowledgable and great to do business with. If you are in the market for a relatively new car, and want to get a first raye vehicle and after sales service, you simply cannot go wrong with MJA."
"No, I was delighted with Nigel. Absolutely the best!!"
"No. Good 'No Pressure' service."
"None. You have got it spot on, Great salesman too, wee done."