We asked our customers if we could improve our service...
Mr S Evans "5 Star. John Turner was a very good salesman. No problems, I am enjoying the car."
Ms A Knowles "Lovely friendly salesman (Patrick). Very helpful."
Mrs B Bolingbroke "Everything was done to our complete satisfaction and I have since recommended them to other people. There was no pressure from salesman at all. He just wanted to make sure I got the car I really wanted."
Miss S Argyle "Matt was brilliant! He looked for the best deal according to our requirements. He recognised when our preferences changed and worked with it. We feel that he was honest and cared that we were happy with the end result, and we are!"
Mr G Potter "5 Star. Excellent service and attention to detail by Alan Warren especially as I had no experience of the instrument layout and many unfamiliar features. All the administration of taxing & trading in my old vehicle was dealt with efficiently by Mr Warren."
Miss K Pickard "Very happy you respected a female buyer as other dealerships certainly didn't! Also you're not pushy or rude. Very good customer service."
Mrs B Fleming "5 star. Mark at the Guildford branch sold us the car (with the help of John when he was on holiday). At no time did he push us or harass us. It was a stress free process. I would definitely recommend the Guildford branch again."
Mrs R Bevan "5 Star. This was the third time back to you for a car. I have been impressed with the service provided each time. This time I was particularly impressed by the fact a driver was sent to get a car from another branch - it was no trouble."
Mr S Thomas "No. You have a super sales team and I can only praise your customer service. First class!"
We asked our customers if we could improve our service...
"5 Star. John Turner was a very good salesman. No problems, I am enjoying the car."
"Lovely friendly salesman (Patrick). Very helpful."
"Everything was done to our complete satisfaction and I have since recommended them to other people. There was no pressure from salesman at all. He just wanted to make sure I got the car I really wanted."
"Matt was brilliant! He looked for the best deal according to our requirements. He recognised when our preferences changed and worked with it. We feel that he was honest and cared that we were happy with the end result, and we are!"
"5 Star. Excellent service and attention to detail by Alan Warren especially as I had no experience of the instrument layout and many unfamiliar features. All the administration of taxing & trading in my old vehicle was dealt with efficiently by Mr Warren."
"Very happy you respected a female buyer as other dealerships certainly didn't! Also you're not pushy or rude. Very good customer service."
"5 star. Mark at the Guildford branch sold us the car (with the help of John when he was on holiday). At no time did he push us or harass us. It was a stress free process. I would definitely recommend the Guildford branch again."
"5 Star. This was the third time back to you for a car. I have been impressed with the service provided each time. This time I was particularly impressed by the fact a driver was sent to get a car from another branch - it was no trouble."
"No. You have a super sales team and I can only praise your customer service. First class!"
"No - all very good."