We asked our customers if we could improve our service...
Mr D Green "Always had excellent service."
Mrs S Dyer "Nothing - everyone that dealt with me was extremely helpful and informative."
Mrs K Adams "Nigel went beyond the call of duty delivering the car to our home address in West Sussex on a Sunday morning when the finance company couldn't transfer the funds on the Saturday. Through no fault of his own, Nigel excelled - an asset to your business! Our little Fiat 500 was superbly prepared and faultless. A pleasure to do business with you. Thank you!"
"Now here's an email you wouldn't be expecting. We bought this Fiat Punto from you in September 2001 not expecting it to last many years and the thing is, it's still going strong. We had a special day on Sunday when it clocked 100,000 miles. How about that? Overall they do not receive good plaudits but this one has been quite fantastic. what makes it even more surprising is that in over 20 years it has never failed to start or left us by the roadside and it has only had 1 garage service (after 14 years I thought I'd treat it). I am not a mechanic but have just done the basic stuff and consumables. It had the second timing belt change 2 years ago. Other than a few minor issues that's it. And it all still works and runs sweetly even now. It is still fun to drive and I loved it more when in 2017 the Which magazine voted this model the 'worst car in any class'. Anyway, I still hope to get a few more years with it - we'll see. Over 20 years with the same owner... So, thank you again."
Mrs A Banfield "Peter Nicholls was very helpful. Look forward to my next car from you."
Mr P Traynor "All staff I dealt with friendly & efficient."
Gaby "Thank you for making the experience a pleasurable one. The Sales advisor did not pressure sell the car. He let the car sell itself."
Mr D Marchant "5 Star. I've had some pretty bad experiences with car dealers in the past, they seemed to be type cast. However my dealings with John and Lewis at Guildford has restored my faith in the motor trade. They were both extremely helpful, without being pushy and were both in good humor, I left with my Ford Focus with no questions still to ask. A thoroughly good experience throughout."
Mrs J King "Very happy with service received, thank-you!"
We asked our customers if we could improve our service...
"Always had excellent service."
"Nothing - everyone that dealt with me was extremely helpful and informative."
"Nigel went beyond the call of duty delivering the car to our home address in West Sussex on a Sunday morning when the finance company couldn't transfer the funds on the Saturday. Through no fault of his own, Nigel excelled - an asset to your business! Our little Fiat 500 was superbly prepared and faultless. A pleasure to do business with you. Thank you!"
"Now here's an email you wouldn't be expecting. We bought this Fiat Punto from you in September 2001 not expecting it to last many years and the thing is, it's still going strong. We had a special day on Sunday when it clocked 100,000 miles. How about that? Overall they do not receive good plaudits but this one has been quite fantastic. what makes it even more surprising is that in over 20 years it has never failed to start or left us by the roadside and it has only had 1 garage service (after 14 years I thought I'd treat it). I am not a mechanic but have just done the basic stuff and consumables. It had the second timing belt change 2 years ago. Other than a few minor issues that's it. And it all still works and runs sweetly even now. It is still fun to drive and I loved it more when in 2017 the Which magazine voted this model the 'worst car in any class'. Anyway, I still hope to get a few more years with it - we'll see. Over 20 years with the same owner... So, thank you again."
"Peter Nicholls was very helpful. Look forward to my next car from you."
"All staff I dealt with friendly & efficient."
"Thank you for making the experience a pleasurable one. The Sales advisor did not pressure sell the car. He let the car sell itself."
"5 Star. I've had some pretty bad experiences with car dealers in the past, they seemed to be type cast. However my dealings with John and Lewis at Guildford has restored my faith in the motor trade. They were both extremely helpful, without being pushy and were both in good humor, I left with my Ford Focus with no questions still to ask. A thoroughly good experience throughout."
"Very happy with service received, thank-you!"
"5 Star. Very professional."