We asked our customers if we could improve our service...
Mr N Mottram "I found Gary very approachable and knowledgeable - all other staff were helpful."
Mrs W Johnson "5 Star. Very helpful, explained everything and friendly staff."
Miss S Gane "Not at all. I didn't feel pressured into buying and I felt very safe buying from MJA."
Mrs S Waugh "I was unable to collect car on the arranged date as I broke a bone in my foot. Sales team very kindly agreed to put on hold so I could collect car a few weeks later."
Mr J Cox "4 Star. Gary at Guildford was great, he was very patient with me as I was unsure whether to proceed with the sale, he was very helpful and and made the whole affair go very smoothly, a great asset to you company. However I must express my disappointment at after spending over £16000 I was supplied with only one key for my new car. I didn't expect to have to have the expense of buying a spare. This I feel MJA should have supplied. MJA response; Mr Cox, I am sorry your car was supplied with one key and glad you are now happy that MJA have arranged for a second key to be supplied and contributed towards the cost. I hope you enjoy you new car."
Ms D Parker "Nope - great and smooth. Thank you."
Mr R Morris "5 Star. Excellent service, very professional, helpful and kind. Thanks to Matt and Michael at Walton branch."
Mr K Benbow "No. All went very well, Nigel was very friendly and helpful. Will use MJA in the future."
Ms K Spicer "Excellent all round."
Mrs J Etherington "No. Very satisfied. Would come again."
We asked our customers if we could improve our service...
"I found Gary very approachable and knowledgeable - all other staff were helpful."
"5 Star. Very helpful, explained everything and friendly staff."
"Not at all. I didn't feel pressured into buying and I felt very safe buying from MJA."
"I was unable to collect car on the arranged date as I broke a bone in my foot. Sales team very kindly agreed to put on hold so I could collect car a few weeks later."
"4 Star. Gary at Guildford was great, he was very patient with me as I was unsure whether to proceed with the sale, he was very helpful and and made the whole affair go very smoothly, a great asset to you company. However I must express my disappointment at after spending over £16000 I was supplied with only one key for my new car. I didn't expect to have to have the expense of buying a spare. This I feel MJA should have supplied. MJA response; Mr Cox, I am sorry your car was supplied with one key and glad you are now happy that MJA have arranged for a second key to be supplied and contributed towards the cost. I hope you enjoy you new car."
"Nope - great and smooth. Thank you."
"5 Star. Excellent service, very professional, helpful and kind. Thanks to Matt and Michael at Walton branch."
"No. All went very well, Nigel was very friendly and helpful. Will use MJA in the future."
"Excellent all round."
"No. Very satisfied. Would come again."