We asked our customers if we could improve our service...
Mrs V Lewis "MJA was a very positive experience after a rather frustrating search elsewhere for the car I wanted. Alan, the salesman was friendly, courteous and helpful, and made sure that all my questions were answered clearly. I was impressed to be offered a second test drive before clinching the deal. I am delighted with my shiny 'new' Fiesta."
Mr S Alder "Nothing. From the monment we stepped onto the forecourt to the process of the sale to the help we received was spot on. We had looked at several other garages & the staff were either 'too pushy' 'not listening to our needs' or disinterested."
Mrs J Christian "Excellent service from Andy Thomson - Thank you. We'll be back!!"
Mr S Dyke "No - Nigel was a great salesperson! We will definitely recommend MJA."
Mrs J Etherington "No. Very satisfied. Would come again."
"Now here's an email you wouldn't be expecting. We bought this Fiat Punto from you in September 2001 not expecting it to last many years and the thing is, it's still going strong. We had a special day on Sunday when it clocked 100,000 miles. How about that? Overall they do not receive good plaudits but this one has been quite fantastic. what makes it even more surprising is that in over 20 years it has never failed to start or left us by the roadside and it has only had 1 garage service (after 14 years I thought I'd treat it). I am not a mechanic but have just done the basic stuff and consumables. It had the second timing belt change 2 years ago. Other than a few minor issues that's it. And it all still works and runs sweetly even now. It is still fun to drive and I loved it more when in 2017 the Which magazine voted this model the 'worst car in any class'. Anyway, I still hope to get a few more years with it - we'll see. Over 20 years with the same owner... So, thank you again."
Ms A Hughes "5 Star. John was busy so I got a technical handover from Dave and then Matt took over and did the test drive (with a great sense of humour) and the paperwork. John all was done and OK. Great teamwork and impressive. Thank you as I had driven a long way."
Mr P Griggs "I am very pleased with the car and happy with the help I received from Alan at Guildford. Thank you."
Mr A Silcox "5 Star. Very professional and courteous service."
Mr D Sadler "5 Star. We purchased a car that we encountered problems with. I contacted MJA and was dealt with by John Dunne. I received absolutely fantastic customer service. I was able to get another car deal and a new car. The red carpet was rolled out and the whole deal was dealt with very quickly with no fuss. John Dunne was brilliant and very helpful."
We asked our customers if we could improve our service...
"MJA was a very positive experience after a rather frustrating search elsewhere for the car I wanted. Alan, the salesman was friendly, courteous and helpful, and made sure that all my questions were answered clearly. I was impressed to be offered a second test drive before clinching the deal. I am delighted with my shiny 'new' Fiesta."
"Nothing. From the monment we stepped onto the forecourt to the process of the sale to the help we received was spot on. We had looked at several other garages & the staff were either 'too pushy' 'not listening to our needs' or disinterested."
"Excellent service from Andy Thomson - Thank you. We'll be back!!"
"No - Nigel was a great salesperson! We will definitely recommend MJA."
"No. Very satisfied. Would come again."
"Now here's an email you wouldn't be expecting. We bought this Fiat Punto from you in September 2001 not expecting it to last many years and the thing is, it's still going strong. We had a special day on Sunday when it clocked 100,000 miles. How about that? Overall they do not receive good plaudits but this one has been quite fantastic. what makes it even more surprising is that in over 20 years it has never failed to start or left us by the roadside and it has only had 1 garage service (after 14 years I thought I'd treat it). I am not a mechanic but have just done the basic stuff and consumables. It had the second timing belt change 2 years ago. Other than a few minor issues that's it. And it all still works and runs sweetly even now. It is still fun to drive and I loved it more when in 2017 the Which magazine voted this model the 'worst car in any class'. Anyway, I still hope to get a few more years with it - we'll see. Over 20 years with the same owner... So, thank you again."
"5 Star. John was busy so I got a technical handover from Dave and then Matt took over and did the test drive (with a great sense of humour) and the paperwork. John all was done and OK. Great teamwork and impressive. Thank you as I had driven a long way."
"I am very pleased with the car and happy with the help I received from Alan at Guildford. Thank you."
"5 Star. Very professional and courteous service."
"5 Star. We purchased a car that we encountered problems with. I contacted MJA and was dealt with by John Dunne. I received absolutely fantastic customer service. I was able to get another car deal and a new car. The red carpet was rolled out and the whole deal was dealt with very quickly with no fuss. John Dunne was brilliant and very helpful."