We asked our customers if we could improve our service...
Ms J Davy "5 Star. You came recommended to me by a family member due to your good service and I was extremely impressed. Phenomenal service. We had an idea of what we wanted when we arrived but ended up not getting that, Michael helped us with our decision but not once did we feel pressurised. The purchase went so smoothly and the pick up even smoother, I con't believe how easy it was and how kind all your car salesmen are. Thank you very much!"
Elizabeth K "Arranging a test drive on the same day was simple and straightforward. Peter, the salesman, was friendly, patient and willing to answer any questions and I felt under no pressure to buy or make a decision that day. The car I bought was in very good condition with low mileage and the price was fair. I was asked to phone if I needed any after sales help with anything and I received a follow-up call the next week to check that everything was ok. I felt I could trust this dealership to be honest and upfront."
Mr S Bishop "Nothing - I was totally satisfied with the excellent service."
Mrs S Hampton "All very good."
Mr S Smoothy "No - Great service, quick delivery - very pleased."
Mrs S Taylor "5 star. Very happy with my car and the service I received from start to finish. Many thanks."
Mrs A Johnston "Entire transaction was brilliant, very happy!"
David Horne "Thank you for your e-mail but above all thank you and Matt for the fantastic service provided to me. The whole procedure of exchanging my Lexus for a Toyota Auris in my view could not have been accomplished without the ‘ beyond the call of duty’ provided by Matt which made it so painless and easy for me. Obviously I am very happy but for me this is one of the very few occasions when I think both Vendor and Buyer are happy with all aspects of the transaction including price. As a matter of principle I never give anyone the maximum number of stars so the best I can do is say 4.5 stars. Let me know if there is any more information you require. I have tried to send a similar statement to CarGurus but could not find a way to actually send it so if you wish to send them the above I have no objections."
Mrs J Barham "Pleasant and knowlegable staff. Very helpful but no real hard sell - pleasant change compared to some of the garages we visited!"
We asked our customers if we could improve our service...
"5 Star. You came recommended to me by a family member due to your good service and I was extremely impressed. Phenomenal service. We had an idea of what we wanted when we arrived but ended up not getting that, Michael helped us with our decision but not once did we feel pressurised. The purchase went so smoothly and the pick up even smoother, I con't believe how easy it was and how kind all your car salesmen are. Thank you very much!"
"Arranging a test drive on the same day was simple and straightforward. Peter, the salesman, was friendly, patient and willing to answer any questions and I felt under no pressure to buy or make a decision that day. The car I bought was in very good condition with low mileage and the price was fair. I was asked to phone if I needed any after sales help with anything and I received a follow-up call the next week to check that everything was ok. I felt I could trust this dealership to be honest and upfront."
"Nothing - I was totally satisfied with the excellent service."
"All very good."
"No - Great service, quick delivery - very pleased."
"5 star. Very happy with my car and the service I received from start to finish. Many thanks."
"Entire transaction was brilliant, very happy!"
"Thank you for your e-mail but above all thank you and Matt for the fantastic service provided to me. The whole procedure of exchanging my Lexus for a Toyota Auris in my view could not have been accomplished without the ‘ beyond the call of duty’ provided by Matt which made it so painless and easy for me. Obviously I am very happy but for me this is one of the very few occasions when I think both Vendor and Buyer are happy with all aspects of the transaction including price. As a matter of principle I never give anyone the maximum number of stars so the best I can do is say 4.5 stars. Let me know if there is any more information you require. I have tried to send a similar statement to CarGurus but could not find a way to actually send it so if you wish to send them the above I have no objections."
"Pleasant and knowlegable staff. Very helpful but no real hard sell - pleasant change compared to some of the garages we visited!"
"5 Star. Excellent service."