We asked our customers if we could improve our service...
Mr N McAndrew "No - always polite and friendly."
Miss H Tasker "5 Star. Adam was a fantastic salesman, so helpful, polite and not in the slightest bit pushy. I am extremely happy with the service provided, it was a pleasure dealing with MJA cars, I will definitely be recommending MJA to everyone."
Miss S Gane "Not at all. I didn't feel pressured into buying and I felt very safe buying from MJA."
Mr C Cavallari "Fantastic service, very polite and helpful."
Mrs L Wheble "Everything was of a very high standard, thank you for an efficient and honest service."
Mr P Linaker "A bit belatedly just wanted to report got home safely and have now had chance to set up the satnav and my phone, but not had much chance to drive it much further due to lockdown. Will fill in the form you gave me once I have done a little more, but so far very pleased with it. I also wanted to express my thanks for the way you dealt with my original approach and your promptness in dealing with any queries along the way. The final speeding up of the preparation which allowed me to collect on Tuesday rather than wednesday following the lockdown announcement was particularly helpful."
Mrs J Maskell "No need for improvement."
Mr J Cox "4 Star. Gary at Guildford was great, he was very patient with me as I was unsure whether to proceed with the sale, he was very helpful and and made the whole affair go very smoothly, a great asset to you company. However I must express my disappointment at after spending over £16000 I was supplied with only one key for my new car. I didn't expect to have to have the expense of buying a spare. This I feel MJA should have supplied. MJA response; Mr Cox, I am sorry your car was supplied with one key and glad you are now happy that MJA have arranged for a second key to be supplied and contributed towards the cost. I hope you enjoy you new car."
Mr A Honey "The sales persons - Peter & Trevor were very good and a small battery problem was dealt with immediately. A1 service. Thanks."
Mrs M Hughes "So far customer service has been very good."
We asked our customers if we could improve our service...
"No - always polite and friendly."
"5 Star. Adam was a fantastic salesman, so helpful, polite and not in the slightest bit pushy. I am extremely happy with the service provided, it was a pleasure dealing with MJA cars, I will definitely be recommending MJA to everyone."
"Not at all. I didn't feel pressured into buying and I felt very safe buying from MJA."
"Fantastic service, very polite and helpful."
"Everything was of a very high standard, thank you for an efficient and honest service."
"A bit belatedly just wanted to report got home safely and have now had chance to set up the satnav and my phone, but not had much chance to drive it much further due to lockdown. Will fill in the form you gave me once I have done a little more, but so far very pleased with it. I also wanted to express my thanks for the way you dealt with my original approach and your promptness in dealing with any queries along the way. The final speeding up of the preparation which allowed me to collect on Tuesday rather than wednesday following the lockdown announcement was particularly helpful."
"No need for improvement."
"4 Star. Gary at Guildford was great, he was very patient with me as I was unsure whether to proceed with the sale, he was very helpful and and made the whole affair go very smoothly, a great asset to you company. However I must express my disappointment at after spending over £16000 I was supplied with only one key for my new car. I didn't expect to have to have the expense of buying a spare. This I feel MJA should have supplied. MJA response; Mr Cox, I am sorry your car was supplied with one key and glad you are now happy that MJA have arranged for a second key to be supplied and contributed towards the cost. I hope you enjoy you new car."
"The sales persons - Peter & Trevor were very good and a small battery problem was dealt with immediately. A1 service. Thanks."
"So far customer service has been very good."