We asked our customers if we could improve our service...
Mr P Bowpitt "5 Star. Very good, informative and conducted by Matt Kemp in a professional and considerate manner."
Mrs K Ellett "Changing private number plate took longer than we thought."
Mrs T Pullan "The manager at the Guildford branch is the best one you have had. John Dunne is a very nice man and David Johnstone who sold me the car was very nice too. Thank you all very much."
Miss L Simpson "I had a very good experience purchasing my vehicle at MJA. I was treated with respect and feel everything I needed to know was explained to me in detail and they went that extra mile to make sure I was happy. In particular Lewis, thank you for you assistance with my new car."
Mrs E Newsum "No, on both occasions both salesmen were excellent."
Mr D Philp "Very happy with the service I received . Will contact you again next time I look to renew my car."
Mrs J Hardacre "Not at all. Very helpful and personable sales staff."
Mr J Cox "4 Star. Gary at Guildford was great, he was very patient with me as I was unsure whether to proceed with the sale, he was very helpful and and made the whole affair go very smoothly, a great asset to you company. However I must express my disappointment at after spending over £16000 I was supplied with only one key for my new car. I didn't expect to have to have the expense of buying a spare. This I feel MJA should have supplied. MJA response; Mr Cox, I am sorry your car was supplied with one key and glad you are now happy that MJA have arranged for a second key to be supplied and contributed towards the cost. I hope you enjoy you new car."
Mrs A Jackson "5 star. So far, so good with purchase. Cannot fault the customer service at MJA Walton, from looking at the vehicle to driving home. Could not have been more helpful and informative. Would have no hesitation in using them again and would recommend to others. Excellent."
We asked our customers if we could improve our service...
"5 Star. Very good, informative and conducted by Matt Kemp in a professional and considerate manner."
"Changing private number plate took longer than we thought."
"The manager at the Guildford branch is the best one you have had. John Dunne is a very nice man and David Johnstone who sold me the car was very nice too. Thank you all very much."
"I had a very good experience purchasing my vehicle at MJA. I was treated with respect and feel everything I needed to know was explained to me in detail and they went that extra mile to make sure I was happy. In particular Lewis, thank you for you assistance with my new car."
"No, on both occasions both salesmen were excellent."
"Very happy with the service I received . Will contact you again next time I look to renew my car."
"Not at all. Very helpful and personable sales staff."
"4 Star. Gary at Guildford was great, he was very patient with me as I was unsure whether to proceed with the sale, he was very helpful and and made the whole affair go very smoothly, a great asset to you company. However I must express my disappointment at after spending over £16000 I was supplied with only one key for my new car. I didn't expect to have to have the expense of buying a spare. This I feel MJA should have supplied. MJA response; Mr Cox, I am sorry your car was supplied with one key and glad you are now happy that MJA have arranged for a second key to be supplied and contributed towards the cost. I hope you enjoy you new car."
"5 star. So far, so good with purchase. Cannot fault the customer service at MJA Walton, from looking at the vehicle to driving home. Could not have been more helpful and informative. Would have no hesitation in using them again and would recommend to others. Excellent."
"No - all very good."