We asked our customers if we could improve our service...
Mr T Nightingale "Discussions and arrangements from 200 miles away worked out wel - clean away."
Mr D Elston "The car that I was first after was advertised by MJA on AutoTrader. This was still advertised over a week after it was sold. Please, as soon as you have sold the car close all of the advertisements then potential customers will not be disappointed."
Mrs A Sawyers "5 Star. Was very pleased with the service I received and the staff so friendly. Will recommend friends to buy a car from you when they need one. Nigel explained everything I asked about the car clearly."
Mr M Pogmore "Nigel Gama was the perfect salesman - along with a good price on the car 'winning combination'. I'm very happy thank you."
Lady R Panter "4 star. We were recommended to MJA by a friend who recently bought his teenage daughter a Mini from your company. We were impressed, the whole process was painless. Flexible service, great to be able to come in on a Sunday. The only thoughtless thing when we collected the car was another sales executive making calls hands free in the showroom which made it hard to hear what was being said to us."
Mr D Marchant "5 Star. I've had some pretty bad experiences with car dealers in the past, they seemed to be type cast. However my dealings with John and Lewis at Guildford has restored my faith in the motor trade. They were both extremely helpful, without being pushy and were both in good humor, I left with my Ford Focus with no questions still to ask. A thoroughly good experience throughout."
Ms F Akter "No. Customer service was excellent."
Miss L Simpson "I had a very good experience purchasing my vehicle at MJA. I was treated with respect and feel everything I needed to know was explained to me in detail and they went that extra mile to make sure I was happy. In particular Lewis, thank you for you assistance with my new car."
Mr N Mottram "I found Gary very approachable and knowledgeable - all other staff were helpful."
We asked our customers if we could improve our service...
"Discussions and arrangements from 200 miles away worked out wel - clean away."
"The car that I was first after was advertised by MJA on AutoTrader. This was still advertised over a week after it was sold. Please, as soon as you have sold the car close all of the advertisements then potential customers will not be disappointed."
"5 Star. Was very pleased with the service I received and the staff so friendly. Will recommend friends to buy a car from you when they need one. Nigel explained everything I asked about the car clearly."
"Nigel Gama was the perfect salesman - along with a good price on the car 'winning combination'. I'm very happy thank you."
"4 star. We were recommended to MJA by a friend who recently bought his teenage daughter a Mini from your company. We were impressed, the whole process was painless. Flexible service, great to be able to come in on a Sunday. The only thoughtless thing when we collected the car was another sales executive making calls hands free in the showroom which made it hard to hear what was being said to us."
"5 Star. I've had some pretty bad experiences with car dealers in the past, they seemed to be type cast. However my dealings with John and Lewis at Guildford has restored my faith in the motor trade. They were both extremely helpful, without being pushy and were both in good humor, I left with my Ford Focus with no questions still to ask. A thoroughly good experience throughout."
"No. Customer service was excellent."
"I had a very good experience purchasing my vehicle at MJA. I was treated with respect and feel everything I needed to know was explained to me in detail and they went that extra mile to make sure I was happy. In particular Lewis, thank you for you assistance with my new car."
"I found Gary very approachable and knowledgeable - all other staff were helpful."
"No - it was all very good."