We asked our customers if we could improve our service...
Miss H Woloszyn "Not at all I was very happy with the sales process . The salesman worked hard to get the finance for me."
Clive "5 out of 5 stars - Very helpful"
Mr G Mayer "Warranty offer too complicated with Road Tax reduction offer. Why not offer lower car price if bought with warranty?"
Ms K Eaton "Thought the whole service from first phone call to collection of car was very attentive. Big thank you to Nigel."
Ian Millar "Bought a lovely blue qashqai from these guys last week. Excellent customer care and not too pushy. The salesman James was great and dealt with all of our concerns even following up 2 days after the sale to see how we were enjoying our new car. All in all and great experience and I highly recommend these guys."
Alan "4 Stars. A great experience but couldn't complete the deal on my side. I would use then again."
Mr T Neaser "Very good as normal. Tony Brown very good & everyone friendly."
Mr R Smallwood "None at all. Excellent all round."
Mr M Harrison "No - the whole process of purchase worked very well."
Mr J Cox "4 Star. Gary at Guildford was great, he was very patient with me as I was unsure whether to proceed with the sale, he was very helpful and and made the whole affair go very smoothly, a great asset to you company. However I must express my disappointment at after spending over £16000 I was supplied with only one key for my new car. I didn't expect to have to have the expense of buying a spare. This I feel MJA should have supplied. MJA response; Mr Cox, I am sorry your car was supplied with one key and glad you are now happy that MJA have arranged for a second key to be supplied and contributed towards the cost. I hope you enjoy you new car."
We asked our customers if we could improve our service...
"Not at all I was very happy with the sales process . The salesman worked hard to get the finance for me."
"5 out of 5 stars - Very helpful"
"Warranty offer too complicated with Road Tax reduction offer. Why not offer lower car price if bought with warranty?"
"Thought the whole service from first phone call to collection of car was very attentive. Big thank you to Nigel."
"Bought a lovely blue qashqai from these guys last week. Excellent customer care and not too pushy. The salesman James was great and dealt with all of our concerns even following up 2 days after the sale to see how we were enjoying our new car. All in all and great experience and I highly recommend these guys."
"4 Stars. A great experience but couldn't complete the deal on my side. I would use then again."
"Very good as normal. Tony Brown very good & everyone friendly."
"None at all. Excellent all round."
"No - the whole process of purchase worked very well."
"4 Star. Gary at Guildford was great, he was very patient with me as I was unsure whether to proceed with the sale, he was very helpful and and made the whole affair go very smoothly, a great asset to you company. However I must express my disappointment at after spending over £16000 I was supplied with only one key for my new car. I didn't expect to have to have the expense of buying a spare. This I feel MJA should have supplied. MJA response; Mr Cox, I am sorry your car was supplied with one key and glad you are now happy that MJA have arranged for a second key to be supplied and contributed towards the cost. I hope you enjoy you new car."