We asked our customers if we could improve our service...
Mr J Cox "4 Star. Gary at Guildford was great, he was very patient with me as I was unsure whether to proceed with the sale, he was very helpful and and made the whole affair go very smoothly, a great asset to you company. However I must express my disappointment at after spending over £16000 I was supplied with only one key for my new car. I didn't expect to have to have the expense of buying a spare. This I feel MJA should have supplied. MJA response; Mr Cox, I am sorry your car was supplied with one key and glad you are now happy that MJA have arranged for a second key to be supplied and contributed towards the cost. I hope you enjoy you new car."
Mrs J.Williams "Salesperson was fantastic!"
Mr A Blanchard "We were very pleased with the sales process."
Mr D Boswell "Just wanted to drop you a quick note to say thank you for the excellent service you provided me during the course of purchasing my new car. I am absolutely delighted with it and would happily recommend yourself and MJA."
Mr M Stringer "5 Star. After talking to Matt, I ordered the car over the phone, having only seen the photos online. I took the train down from Derbyshire to collect it. First Class service. Thank you!"
Miss K Pickard "Very happy you respected a female buyer as other dealerships certainly didn't! Also you're not pushy or rude. Very good customer service."
Mrs M Minogue "All very professional."
Mrs P January "Gary was extremely helpful and professional - excellent service and we are delighted with our new car. Highly recommended."
Mrs K Thomson "Popped into the Guildford branch of MJA looking for an SUV for camping, dog walking and general lugging tools and equipment around. James Van Buskirk was great. He chatted about what I neede and why, price range and then looked up what was available over their sites that fitted the bill. A test drive was arranged and I was a happy bunny!. I love the fact that James wasn't pushy, patronising or heavy on the sales patter. He looked at what I needed / wanted and let the car sell itself. I'm very happy with it and the service James and MJA provided. Thank you."
Mr M Vowles "None - excellent service provided by James."
We asked our customers if we could improve our service...
"4 Star. Gary at Guildford was great, he was very patient with me as I was unsure whether to proceed with the sale, he was very helpful and and made the whole affair go very smoothly, a great asset to you company. However I must express my disappointment at after spending over £16000 I was supplied with only one key for my new car. I didn't expect to have to have the expense of buying a spare. This I feel MJA should have supplied. MJA response; Mr Cox, I am sorry your car was supplied with one key and glad you are now happy that MJA have arranged for a second key to be supplied and contributed towards the cost. I hope you enjoy you new car."
"Salesperson was fantastic!"
"We were very pleased with the sales process."
"Just wanted to drop you a quick note to say thank you for the excellent service you provided me during the course of purchasing my new car. I am absolutely delighted with it and would happily recommend yourself and MJA."
"5 Star. After talking to Matt, I ordered the car over the phone, having only seen the photos online. I took the train down from Derbyshire to collect it. First Class service. Thank you!"
"Very happy you respected a female buyer as other dealerships certainly didn't! Also you're not pushy or rude. Very good customer service."
"All very professional."
"Gary was extremely helpful and professional - excellent service and we are delighted with our new car. Highly recommended."
"Popped into the Guildford branch of MJA looking for an SUV for camping, dog walking and general lugging tools and equipment around. James Van Buskirk was great. He chatted about what I neede and why, price range and then looked up what was available over their sites that fitted the bill. A test drive was arranged and I was a happy bunny!. I love the fact that James wasn't pushy, patronising or heavy on the sales patter. He looked at what I needed / wanted and let the car sell itself. I'm very happy with it and the service James and MJA provided. Thank you."
"None - excellent service provided by James."