We asked our customers if we could improve our service...
Mr J Cox "4 Star. Gary at Guildford was great, he was very patient with me as I was unsure whether to proceed with the sale, he was very helpful and and made the whole affair go very smoothly, a great asset to you company. However I must express my disappointment at after spending over £16000 I was supplied with only one key for my new car. I didn't expect to have to have the expense of buying a spare. This I feel MJA should have supplied. MJA response; Mr Cox, I am sorry your car was supplied with one key and glad you are now happy that MJA have arranged for a second key to be supplied and contributed towards the cost. I hope you enjoy you new car."
Mr P John "No! Thanks Mike & David for your help with making the purchase so easy even dealing with small problems of marks on windscreen."
Miss R Thevenet "5 Star. Very attentive, follow-up after sales was also excellent."
Mrs F Goodwin "We found the process of buying a car easy. Treated courteously througout. Thank you."
Mrs J Hardacre "Not at all. Very helpful and personable sales staff."
Mr J Horne "5 Star. We visited MJA after seeing a car on the AA fina a car web page. Peter was very helpful and friendly and after a test drive we bought the car. A hassle free easy purchase."
Mrs M Hughes "So far customer service has been very good."
Mr A Lanceley "I was very happy with the service. The car was serviced to preserve the warranty which was good. A little more on the p/x would have been nice as I see you had the car for sale at £2k more than you gave me in px. Would use MJA again."
Miss A Chappell "Nothing at all. The staff were all extremely helpful and friendly at all times."
Mr D Boswell "Just wanted to drop you a quick note to say thank you for the excellent service you provided me during the course of purchasing my new car. I am absolutely delighted with it and would happily recommend yourself and MJA."
We asked our customers if we could improve our service...
"4 Star. Gary at Guildford was great, he was very patient with me as I was unsure whether to proceed with the sale, he was very helpful and and made the whole affair go very smoothly, a great asset to you company. However I must express my disappointment at after spending over £16000 I was supplied with only one key for my new car. I didn't expect to have to have the expense of buying a spare. This I feel MJA should have supplied. MJA response; Mr Cox, I am sorry your car was supplied with one key and glad you are now happy that MJA have arranged for a second key to be supplied and contributed towards the cost. I hope you enjoy you new car."
"No! Thanks Mike & David for your help with making the purchase so easy even dealing with small problems of marks on windscreen."
"5 Star. Very attentive, follow-up after sales was also excellent."
"We found the process of buying a car easy. Treated courteously througout. Thank you."
"Not at all. Very helpful and personable sales staff."
"5 Star. We visited MJA after seeing a car on the AA fina a car web page. Peter was very helpful and friendly and after a test drive we bought the car. A hassle free easy purchase."
"So far customer service has been very good."
"I was very happy with the service. The car was serviced to preserve the warranty which was good. A little more on the p/x would have been nice as I see you had the car for sale at £2k more than you gave me in px. Would use MJA again."
"Nothing at all. The staff were all extremely helpful and friendly at all times."
"Just wanted to drop you a quick note to say thank you for the excellent service you provided me during the course of purchasing my new car. I am absolutely delighted with it and would happily recommend yourself and MJA."