We asked our customers if we could improve our service...
Mr P Linaker "A bit belatedly just wanted to report got home safely and have now had chance to set up the satnav and my phone, but not had much chance to drive it much further due to lockdown. Will fill in the form you gave me once I have done a little more, but so far very pleased with it. I also wanted to express my thanks for the way you dealt with my original approach and your promptness in dealing with any queries along the way. The final speeding up of the preparation which allowed me to collect on Tuesday rather than wednesday following the lockdown announcement was particularly helpful."
Miss G Wright "The friendly nature and excellent knowledge displayed by your staff. I had visited in excess of 20 garages and your customer service was by far the best I had received, absolutely faultless and very much appreciated."
Mrs A Jeram "Polite and efficient service from Adam. Very straighforward process with no pressure. Would recommend MJA."
Miss K Pickard "Very happy you respected a female buyer as other dealerships certainly didn't! Also you're not pushy or rude. Very good customer service."
Mr G Moore "John the salesman was excellent, good to his word, outstanding local business. Would recommend any other potential car buyer."
Mrs K Ellett "Changing private number plate took longer than we thought."
Miss S Argyle "Matt was brilliant! He looked for the best deal according to our requirements. He recognised when our preferences changed and worked with it. We feel that he was honest and cared that we were happy with the end result, and we are!"
Mrs K Hurley "No - not too pushy, just helpful, thanks!"
Mr M Harrison "No - the whole process of purchase worked very well."
Mr D Mason "Great service from Gary at MJA Guildford. 5 stars. Very happy with my purchase."
We asked our customers if we could improve our service...
"A bit belatedly just wanted to report got home safely and have now had chance to set up the satnav and my phone, but not had much chance to drive it much further due to lockdown. Will fill in the form you gave me once I have done a little more, but so far very pleased with it. I also wanted to express my thanks for the way you dealt with my original approach and your promptness in dealing with any queries along the way. The final speeding up of the preparation which allowed me to collect on Tuesday rather than wednesday following the lockdown announcement was particularly helpful."
"The friendly nature and excellent knowledge displayed by your staff. I had visited in excess of 20 garages and your customer service was by far the best I had received, absolutely faultless and very much appreciated."
"Polite and efficient service from Adam. Very straighforward process with no pressure. Would recommend MJA."
"Very happy you respected a female buyer as other dealerships certainly didn't! Also you're not pushy or rude. Very good customer service."
"John the salesman was excellent, good to his word, outstanding local business. Would recommend any other potential car buyer."
"Changing private number plate took longer than we thought."
"Matt was brilliant! He looked for the best deal according to our requirements. He recognised when our preferences changed and worked with it. We feel that he was honest and cared that we were happy with the end result, and we are!"
"No - not too pushy, just helpful, thanks!"
"No - the whole process of purchase worked very well."
"Great service from Gary at MJA Guildford. 5 stars. Very happy with my purchase."