We asked our customers if we could improve our service...
Mr F Iggulden "I think the sales process is good."
Mr G Epsom "Pre delivery checks / servicing. Rear tyres on my car were at almost twice the correct pressure! (But still very pleased with the car, thanks!)"
Mrs R Haslehurst "We were extremely happy with the service. Nigel Gama was meticulous in his explanation and very patient. We would have no qualms in recommending MJA to friends & family & of course Nigel personally."
Mr J Cox "4 Star. Gary at Guildford was great, he was very patient with me as I was unsure whether to proceed with the sale, he was very helpful and and made the whole affair go very smoothly, a great asset to you company. However I must express my disappointment at after spending over £16000 I was supplied with only one key for my new car. I didn't expect to have to have the expense of buying a spare. This I feel MJA should have supplied. MJA response; Mr Cox, I am sorry your car was supplied with one key and glad you are now happy that MJA have arranged for a second key to be supplied and contributed towards the cost. I hope you enjoy you new car."
Mrs S Hampton "All very good."
Mr J Grant "Sales approach very good. Well informed staff, help but no high pressure."
Mr G Moore "John the salesman was excellent, good to his word, outstanding local business. Would recommend any other potential car buyer."
Mrs J Rush "No - very happy. A very pleasant experience - no pushy salespeople - Trevor Wells made whole procedure easy - he was knowledgeable about car - would recommend to friends."
Mrs C Loader "No, we were very happy with you. Will come back for another car next time."
Mr K Smith "I would find it difficult to find anything that requires improvement. We were very happy with all aspects, sales staff were very polite and obliging."
We asked our customers if we could improve our service...
"I think the sales process is good."
"Pre delivery checks / servicing. Rear tyres on my car were at almost twice the correct pressure! (But still very pleased with the car, thanks!)"
"We were extremely happy with the service. Nigel Gama was meticulous in his explanation and very patient. We would have no qualms in recommending MJA to friends & family & of course Nigel personally."
"4 Star. Gary at Guildford was great, he was very patient with me as I was unsure whether to proceed with the sale, he was very helpful and and made the whole affair go very smoothly, a great asset to you company. However I must express my disappointment at after spending over £16000 I was supplied with only one key for my new car. I didn't expect to have to have the expense of buying a spare. This I feel MJA should have supplied. MJA response; Mr Cox, I am sorry your car was supplied with one key and glad you are now happy that MJA have arranged for a second key to be supplied and contributed towards the cost. I hope you enjoy you new car."
"All very good."
"Sales approach very good. Well informed staff, help but no high pressure."
"John the salesman was excellent, good to his word, outstanding local business. Would recommend any other potential car buyer."
"No - very happy. A very pleasant experience - no pushy salespeople - Trevor Wells made whole procedure easy - he was knowledgeable about car - would recommend to friends."
"No, we were very happy with you. Will come back for another car next time."
"I would find it difficult to find anything that requires improvement. We were very happy with all aspects, sales staff were very polite and obliging."