We asked our customers if we could improve our service...
Miss J Roberts "4 Star. This was my first car purchase and Peter was very helpful."
Ms C Banks "5 Star. Excellent customer service from Nigel when buying Fiat 500."
Mr D Marchant "5 Star. I've had some pretty bad experiences with car dealers in the past, they seemed to be type cast. However my dealings with John and Lewis at Guildford has restored my faith in the motor trade. They were both extremely helpful, without being pushy and were both in good humor, I left with my Ford Focus with no questions still to ask. A thoroughly good experience throughout."
Mr P Griggs "I am very pleased with the car and happy with the help I received from Alan at Guildford. Thank you."
Mrs M Waymouth "We have had excellent service and will highly recommend to other people."
Miss P McMurray "None - very professional, friendly & no pressure to buy."
Mrs S Waugh "I was unable to collect car on the arranged date as I broke a bone in my foot. Sales team very kindly agreed to put on hold so I could collect car a few weeks later."
Mrs K Adams "Nigel went beyond the call of duty delivering the car to our home address in West Sussex on a Sunday morning when the finance company couldn't transfer the funds on the Saturday. Through no fault of his own, Nigel excelled - an asset to your business! Our little Fiat 500 was superbly prepared and faultless. A pleasure to do business with you. Thank you!"
Mrs M Hughes "So far customer service has been very good."
Mrs P Owen "None. You have got it spot on, Great salesman too, wee done."
We asked our customers if we could improve our service...
"4 Star. This was my first car purchase and Peter was very helpful."
"5 Star. Excellent customer service from Nigel when buying Fiat 500."
"5 Star. I've had some pretty bad experiences with car dealers in the past, they seemed to be type cast. However my dealings with John and Lewis at Guildford has restored my faith in the motor trade. They were both extremely helpful, without being pushy and were both in good humor, I left with my Ford Focus with no questions still to ask. A thoroughly good experience throughout."
"I am very pleased with the car and happy with the help I received from Alan at Guildford. Thank you."
"We have had excellent service and will highly recommend to other people."
"None - very professional, friendly & no pressure to buy."
"I was unable to collect car on the arranged date as I broke a bone in my foot. Sales team very kindly agreed to put on hold so I could collect car a few weeks later."
"Nigel went beyond the call of duty delivering the car to our home address in West Sussex on a Sunday morning when the finance company couldn't transfer the funds on the Saturday. Through no fault of his own, Nigel excelled - an asset to your business! Our little Fiat 500 was superbly prepared and faultless. A pleasure to do business with you. Thank you!"
"So far customer service has been very good."
"None. You have got it spot on, Great salesman too, wee done."