We asked our customers if we could improve our service...
Mrs J Wheelhouse "I think you have everything just right."
Mrs S Chowdhury "5 Star. John and Mike were both fantastic from start to end and did not pressure into the sale. Very pleasant buying experience."
Miss H Jones "No, was very very pleased."
Mrs K Hopkins "None. Your staff were very professional and pulled out all the stops to ensure we could take our new car that day which meant we did not need to make another long journey from South Wales. Please pass on our thanks."
Mrs S McCormack "Very happy with the service received and the new car. Thank you very much to Matt and the team."
Mrs B Hall "5 Star. Thank you Adam for looking after me throughout the whole process of buying my new Mini Countryman. I was very impressed with the service you provided."
Mr M Harrison "No - the whole process of purchase worked very well."
Mrs Y Cann "Not really. Salesperson was friendly, informative and efficient."
Mr A Lanceley "I was very happy with the service. The car was serviced to preserve the warranty which was good. A little more on the p/x would have been nice as I see you had the car for sale at £2k more than you gave me in px. Would use MJA again."
Mr D Marchant "5 Star. I've had some pretty bad experiences with car dealers in the past, they seemed to be type cast. However my dealings with John and Lewis at Guildford has restored my faith in the motor trade. They were both extremely helpful, without being pushy and were both in good humor, I left with my Ford Focus with no questions still to ask. A thoroughly good experience throughout."
We asked our customers if we could improve our service...
"I think you have everything just right."
"5 Star. John and Mike were both fantastic from start to end and did not pressure into the sale. Very pleasant buying experience."
"No, was very very pleased."
"None. Your staff were very professional and pulled out all the stops to ensure we could take our new car that day which meant we did not need to make another long journey from South Wales. Please pass on our thanks."
"Very happy with the service received and the new car. Thank you very much to Matt and the team."
"5 Star. Thank you Adam for looking after me throughout the whole process of buying my new Mini Countryman. I was very impressed with the service you provided."
"No - the whole process of purchase worked very well."
"Not really. Salesperson was friendly, informative and efficient."
"I was very happy with the service. The car was serviced to preserve the warranty which was good. A little more on the p/x would have been nice as I see you had the car for sale at £2k more than you gave me in px. Would use MJA again."
"5 Star. I've had some pretty bad experiences with car dealers in the past, they seemed to be type cast. However my dealings with John and Lewis at Guildford has restored my faith in the motor trade. They were both extremely helpful, without being pushy and were both in good humor, I left with my Ford Focus with no questions still to ask. A thoroughly good experience throughout."