We asked our customers if we could improve our service...
Elizabeth K "Arranging a test drive on the same day was simple and straightforward. Peter, the salesman, was friendly, patient and willing to answer any questions and I felt under no pressure to buy or make a decision that day. The car I bought was in very good condition with low mileage and the price was fair. I was asked to phone if I needed any after sales help with anything and I received a follow-up call the next week to check that everything was ok. I felt I could trust this dealership to be honest and upfront."
Mr D Sadler "5 Star. We purchased a car that we encountered problems with. I contacted MJA and was dealt with by John Dunne. I received absolutely fantastic customer service. I was able to get another car deal and a new car. The red carpet was rolled out and the whole deal was dealt with very quickly with no fuss. John Dunne was brilliant and very helpful."
Clive "5 out of 5 stars - Very helpful"
abraham mathews "My experience of buying a car from Simon Mann of MJA in Sunbury-on-Thames for our Church, raised my impression of Car Sales Dealers to a meteoric height with his professionalism, honesty and service to give a customer the best. Simon was very thorough, helpful and extremely sincere in his dealing and assurance to us that his door is always open if ever we are dissatisfied for any reason."
Mrs L Sinclair "No. The phone calls and the face to face contact showed me so much respect, support and guidance."
Mr T Henniker-Parker "No, we were looked after very well."
Miss P Shaweewan "Thank you! Scott and I love the car and it's just perfect for what we need. No issues at all with the drive to Peterborough and back. Alan was excellent at answering all my questions and I feel the whole process was super easy and fast. I will definitely recommend to anyone looking for a car."
Paul John "Friendly and professional staff. Willing to listen and give advice on available cars in stock. Local and handy, cars are clean and always feel mechanically sound."
Janet "Such an easy purchase. Finally knew what I was looking for, found one on MJA website, arranged a time to visit, test drove it and filled in the paperwork, collected a few days later after MOT completed and checks done. Great job! Thank you Peter."
Mrs M Hewitt "I came to MJA Guildford to test drive an Audi A4 to be greeted by James. After having spent a couple of days at the larger dealerships in Guildford my experience with him was like a breath of fresh air. He was comsummately professional and at no point did I feel pressurised to make a decision on the car. He went way and beyond in helping me with my purchase, including independently sourcing boot mats and dog barriers for the boot which was extremely helpful. Once I had decided to buy the car he assisted me all the way through the buying process and was very patient with my endless questions! I am thrilled with my car and honestly could not have been more delighted with the service. I will definitely return to James and MJA in the future. Thank you!"
We asked our customers if we could improve our service...
"Arranging a test drive on the same day was simple and straightforward. Peter, the salesman, was friendly, patient and willing to answer any questions and I felt under no pressure to buy or make a decision that day. The car I bought was in very good condition with low mileage and the price was fair. I was asked to phone if I needed any after sales help with anything and I received a follow-up call the next week to check that everything was ok. I felt I could trust this dealership to be honest and upfront."
"5 Star. We purchased a car that we encountered problems with. I contacted MJA and was dealt with by John Dunne. I received absolutely fantastic customer service. I was able to get another car deal and a new car. The red carpet was rolled out and the whole deal was dealt with very quickly with no fuss. John Dunne was brilliant and very helpful."
"5 out of 5 stars - Very helpful"
"My experience of buying a car from Simon Mann of MJA in Sunbury-on-Thames for our Church, raised my impression of Car Sales Dealers to a meteoric height with his professionalism, honesty and service to give a customer the best. Simon was very thorough, helpful and extremely sincere in his dealing and assurance to us that his door is always open if ever we are dissatisfied for any reason."
"No. The phone calls and the face to face contact showed me so much respect, support and guidance."
"No, we were looked after very well."
"Thank you! Scott and I love the car and it's just perfect for what we need. No issues at all with the drive to Peterborough and back. Alan was excellent at answering all my questions and I feel the whole process was super easy and fast. I will definitely recommend to anyone looking for a car."
"Friendly and professional staff. Willing to listen and give advice on available cars in stock. Local and handy, cars are clean and always feel mechanically sound."
"Such an easy purchase. Finally knew what I was looking for, found one on MJA website, arranged a time to visit, test drove it and filled in the paperwork, collected a few days later after MOT completed and checks done. Great job! Thank you Peter."
"I came to MJA Guildford to test drive an Audi A4 to be greeted by James. After having spent a couple of days at the larger dealerships in Guildford my experience with him was like a breath of fresh air. He was comsummately professional and at no point did I feel pressurised to make a decision on the car. He went way and beyond in helping me with my purchase, including independently sourcing boot mats and dog barriers for the boot which was extremely helpful. Once I had decided to buy the car he assisted me all the way through the buying process and was very patient with my endless questions! I am thrilled with my car and honestly could not have been more delighted with the service. I will definitely return to James and MJA in the future. Thank you!"