We asked our customers if we could improve our service...
Mrs K Hopkins "None. Your staff were very professional and pulled out all the stops to ensure we could take our new car that day which meant we did not need to make another long journey from South Wales. Please pass on our thanks."
Mrs F Morris "Left confused about warranties and service records which are now online for Ford. Found it impossible to access the Help and clarity in this area would have been very helpful."
Mr D Green "Peter was excellent, this was the fourth car I have purchased from you and every time the service, staff and cars have been superb."
Mr S Rowlatt "None. The service given to me was excellent."
Mr C James "Sales team were very helpful."
"Now here's an email you wouldn't be expecting. We bought this Fiat Punto from you in September 2001 not expecting it to last many years and the thing is, it's still going strong. We had a special day on Sunday when it clocked 100,000 miles. How about that? Overall they do not receive good plaudits but this one has been quite fantastic. what makes it even more surprising is that in over 20 years it has never failed to start or left us by the roadside and it has only had 1 garage service (after 14 years I thought I'd treat it). I am not a mechanic but have just done the basic stuff and consumables. It had the second timing belt change 2 years ago. Other than a few minor issues that's it. And it all still works and runs sweetly even now. It is still fun to drive and I loved it more when in 2017 the Which magazine voted this model the 'worst car in any class'. Anyway, I still hope to get a few more years with it - we'll see. Over 20 years with the same owner... So, thank you again."
Mr E Shayler "No everything is just perfect, I arrived without any appointment when your salesman Tony Brown introduced himself to me then took me to the car I was looking for, then left me to take as long as I liked with no pressure. This ended up being the best car buying process I've ever been through, all thanks to Tony. He is an asset to your company, I will be back when my wife's car needs changing."
DIANE SANDEMAN "Very good service, never experienced service like this before. Every thing done to suit me, like when car was to be delivered and my car collected. Thank you John for all your help."
We asked our customers if we could improve our service...
"None. Your staff were very professional and pulled out all the stops to ensure we could take our new car that day which meant we did not need to make another long journey from South Wales. Please pass on our thanks."
"Left confused about warranties and service records which are now online for Ford. Found it impossible to access the Help and clarity in this area would have been very helpful."
"Peter was excellent, this was the fourth car I have purchased from you and every time the service, staff and cars have been superb."
"None. The service given to me was excellent."
"Sales team were very helpful."
"Now here's an email you wouldn't be expecting. We bought this Fiat Punto from you in September 2001 not expecting it to last many years and the thing is, it's still going strong. We had a special day on Sunday when it clocked 100,000 miles. How about that? Overall they do not receive good plaudits but this one has been quite fantastic. what makes it even more surprising is that in over 20 years it has never failed to start or left us by the roadside and it has only had 1 garage service (after 14 years I thought I'd treat it). I am not a mechanic but have just done the basic stuff and consumables. It had the second timing belt change 2 years ago. Other than a few minor issues that's it. And it all still works and runs sweetly even now. It is still fun to drive and I loved it more when in 2017 the Which magazine voted this model the 'worst car in any class'. Anyway, I still hope to get a few more years with it - we'll see. Over 20 years with the same owner... So, thank you again."
"No everything is just perfect, I arrived without any appointment when your salesman Tony Brown introduced himself to me then took me to the car I was looking for, then left me to take as long as I liked with no pressure. This ended up being the best car buying process I've ever been through, all thanks to Tony. He is an asset to your company, I will be back when my wife's car needs changing."
"Very good service, never experienced service like this before. Every thing done to suit me, like when car was to be delivered and my car collected. Thank you John for all your help."
"Everything is great."
"No - great service."