We asked our customers if we could improve our service...
"Now here's an email you wouldn't be expecting. We bought this Fiat Punto from you in September 2001 not expecting it to last many years and the thing is, it's still going strong. We had a special day on Sunday when it clocked 100,000 miles. How about that? Overall they do not receive good plaudits but this one has been quite fantastic. what makes it even more surprising is that in over 20 years it has never failed to start or left us by the roadside and it has only had 1 garage service (after 14 years I thought I'd treat it). I am not a mechanic but have just done the basic stuff and consumables. It had the second timing belt change 2 years ago. Other than a few minor issues that's it. And it all still works and runs sweetly even now. It is still fun to drive and I loved it more when in 2017 the Which magazine voted this model the 'worst car in any class'. Anyway, I still hope to get a few more years with it - we'll see. Over 20 years with the same owner... So, thank you again."
Mr P Jervis "It was excellent, Tony couldn't have been more helpful. We were very impressed."
Mr T Pugh "None - perfect just the way you are. Thank you all."
Miss E West "5 Star. Received brilliant customer service from Simon, he's really lovely, funny, down to earth, professional and full of knowledge, we can't thank him enough!! We love the car and would definitely buy through MJA Again."
Ms F Feehan "I have always been very happy with the service I've received."
Mrs T Pullan "The manager at the Guildford branch is the best one you have had. John Dunne is a very nice man and David Johnstone who sold me the car was very nice too. Thank you all very much."
Mrs R Bevan "5 Star. This was the third time back to you for a car. I have been impressed with the service provided each time. This time I was particularly impressed by the fact a driver was sent to get a car from another branch - it was no trouble."
Fred Palmer "We recently bought a new company van after having serious issue with our main dealer. MJA were friendly and professional and i will defiantly be going back for any other vehicle requirements. I would like to also make a special mention to James one of the sales executives in the Guildford branch for making the whole experience so easy and enjoyable. A passionate and knowledgeable individual and he has defiantly restored my faith in the motor industry."
Mr C Justice "No. Extremely helpful and accomodating sales person."
Mrs F Morris "Left confused about warranties and service records which are now online for Ford. Found it impossible to access the Help and clarity in this area would have been very helpful."
We asked our customers if we could improve our service...
"Now here's an email you wouldn't be expecting. We bought this Fiat Punto from you in September 2001 not expecting it to last many years and the thing is, it's still going strong. We had a special day on Sunday when it clocked 100,000 miles. How about that? Overall they do not receive good plaudits but this one has been quite fantastic. what makes it even more surprising is that in over 20 years it has never failed to start or left us by the roadside and it has only had 1 garage service (after 14 years I thought I'd treat it). I am not a mechanic but have just done the basic stuff and consumables. It had the second timing belt change 2 years ago. Other than a few minor issues that's it. And it all still works and runs sweetly even now. It is still fun to drive and I loved it more when in 2017 the Which magazine voted this model the 'worst car in any class'. Anyway, I still hope to get a few more years with it - we'll see. Over 20 years with the same owner... So, thank you again."
Mr P Jervis
"It was excellent, Tony couldn't have been more helpful. We were very impressed."
Mr T Pugh
"None - perfect just the way you are. Thank you all."
Miss E West
"5 Star. Received brilliant customer service from Simon, he's really lovely, funny, down to earth, professional and full of knowledge, we can't thank him enough!! We love the car and would definitely buy through MJA Again."
Ms F Feehan
"I have always been very happy with the service I've received."
Mrs T Pullan
"The manager at the Guildford branch is the best one you have had. John Dunne is a very nice man and David Johnstone who sold me the car was very nice too. Thank you all very much."
Mrs R Bevan
"5 Star. This was the third time back to you for a car. I have been impressed with the service provided each time. This time I was particularly impressed by the fact a driver was sent to get a car from another branch - it was no trouble."
Fred Palmer
"We recently bought a new company van after having serious issue with our main dealer. MJA were friendly and professional and i will defiantly be going back for any other vehicle requirements. I would like to also make a special mention to James one of the sales executives in the Guildford branch for making the whole experience so easy and enjoyable. A passionate and knowledgeable individual and he has defiantly restored my faith in the motor industry."
Mr C Justice
"No. Extremely helpful and accomodating sales person."
Mrs F Morris
"Left confused about warranties and service records which are now online for Ford. Found it impossible to access the Help and clarity in this area would have been very helpful."